Introduction

This Privacy Policy sets forth the privacy practices with respect to all information, data, graphics, content, software applications; and other VPN Unlimited products or services provided or otherwise made accessible on or through the Software or the Website. Collectively, the Software, the Website, and any other VPN Unlimited services are hereinafter referred to as the “Service”.

In this Privacy Policy, “we”, “us”, “our” and other similar references mean VPN Unlimited and “you” and “your” and other similar references mean any particular user of the Service.

What Personal Data We Collect

Data we collect includes no more than is crucial to provide full functionality of our products, websites and services. We do not collect anything for tracking purposes and take all necessary technical, administrative and physical measures to protect the information we get. In-depth breakdowns of what Personal Data is getting acquired for the Website and each separate our producs are present in the specific product-related and Website-related privacy notices.

We collect the following types of data from you when you use the Services:

Personal Information: we may collect and retain your IP address, name and email address, screen name,payment and billing information or other information we may ask from time to time, but only information which will be required for the on-boarding process and services provisioning. When you create an account on the Services you are able to do so by using your credentials with a designated third party website or service ("Third Party Account") such as Gmail®. Doing so will enable you to link your account and your Third Party Account. If you choose this option, a Third Party Account pop-up box will appear that you will need to approve in order to proceed, and which will describe the types of information that we will obtain. This information includes your Personal Information stored on your Third Party Account, such as user-name, email address, and profile picture. Any Anonymous Information that is specifically connected or linked to any Personal Information, is treated by us as Personal Information, as long as such connection or linkage exists.

Installed Applications: we may collect names of applications that are installed on the user’s device and selected by the user to be unblocked by the Software (applicable only to mobile platforms). Registering through social network account: When you register or sign-in to the Services via your social network account (e.g., Facebook, Google+), we will have limited access to basic information from your social network account, such as your full name, email address and profile picture. We collect this information in order to communicate with you and show you custom app UI. At all times, we will abide by the terms, conditions and restrictions of the social network platform. Log Data: Log data may include the following information - IP address, operating system, browser type, web pages you visit, time spent on those pages, access times and dates.

Google Analytics Collects

Our products uses Google Analytics service (chrome version only) to aggregate information about traffic patterns and how our extension are used. We limit the data sent to these services, and only do so to improve our extension. Our products extension connects to its server just after installation or update. When it happens, the Uniqueextension ID is sent. We do this with a single purpose: to know the number of unique installations of our extension. Our products never has and never will sell your personal information to any third party.

Cookies

The Service utilizes "cookies" to enhance your online experience. A cookie is a small text file that is stored on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services effectively.

Most web browsers are set to automatically accept cookies. However, you can usually modify your browser settings to decline cookies if you prefer. Please note that if you choose to decline cookies, you may not be able to fully experience all the features of the Website, Services, or a particular Service.

When you use our Site, we may store cookies on your computer (as well as other tracking technologies like web beacons and pixels) in order to facilitate and customize your use of our Site. A cookie is a small data text file, which a website stores on your computer's hard drive (if your web browser permits) that can later be retrieved to identify you to us. Our cookies may store information regarding your account information. You are always free to decline our cookies if your browser permits, but such disabling may cause some of the features of our Site to not operate properly and your online experience may be limited. We also use a tool called “Google Analytics” to collect information about your use of the Site. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

How We Use Your Personal Data

Your privacy is the highest concern for us. We take it very seriously and we never disclose, share or sell your data, unless we have your consent or required to do so by law. The only purpose of collecting and storing your Personal Data is to provide you with our products and services at their full potential. We retain Personal Data for as long as necessary to continue providing you with these products and services, or until you revoke your consent to share this information.

We use the information we collect for various purposes described below. For visitors from the European Economic Area (EEA) or U.K., please also note our lawful basis for each processing activity below; To provide, maintain, troubleshoot, and support our services. We use your information for this purpose on the basis that it is required to fulfill our contractual obligations to you. Examples include; For our VPN products, using information about how much bandwidth you use and how long you use our services in order to provide the services in accordance with a plan to which you have subscribed; For our digital threat platform; using threat and device information to determine whether certain items pose a potential security threat; and For our identity or credit monitoring services, providing you with alerts and reports as received from our Partners and Service Providers; Generally to ensure the proper functioning of our services.

For billing and payment purposes. We use your information in order to perform billing administration activities and process payments, which are required to fulfill our contractual obligations. To communicate with users and prospective users. We use your information to communicate with you, including by responding to your requests, and sending you information and updates about our services. We may do this in order to fulfill our contract with you, because you consented to the communication, or because we have a legitimate interest in providing you with information about our services.

To improve our services. We want to offer you the best services and user experiences we can, so we have a legitimate interest in continually improving and optimizing our services. To do so, we use your information to understand how users interact with our services. Examples: we analyze certain usage, device, and diagnostic information to understand aggregated usage trends and user engagement with our services (and, for example, invest in technical infrastructure to better serve regions with increasing user demand); we may use device and threat information to conduct spam, threat, and other scientific research to improve our threat detection capabilities; we review customer feedback to understand what we could be doing better.

To develop new services.We have a legitimate interest in using your information to plan for and develop new services. For example, we may use customer feedback to understand what new services users may want.

To market and advertise our services. We may use your information to provide, measure, personalize, and enhance our advertising and marketing based on our legitimate interest in offering you services that may be of interest. Examples: we may use information such as who or what referred you to our services to understand how effective our advertising is; we may use information to administer promotional activities such as sweepstakes and referral programs. Note that our VPN products do not use your VPN browsing activity for these purposes and we do not maintain any records that show what you were browsing or accessing through a VPN connection. To prevent harm or liability. We may use information for security purposes (such as to investigate security issues or to monitor and prevent fraud) and to prevent abuse. We may do this to comply with our legal obligations, to protect an individual’s vital interests, or because we have a legitimate interest in preventing harm or liability to our users. For example, we may use account, usage, and device information to determine if an entity is engaging in abusive or unauthorized activity in connection with our services.

Use of Advertising Services With Free VPN Products

For users of our free VPN products, namely Hotspot Shield, BetterNet and VPN360, we may serve ads through the use of third-party advertising services indicated below. As previously noted, neither We nor any third-party advertising service has access to the VPN browsing information, such as the websites you visit or apps you use while in a VPN session. However, as with any online advertising service, the entities will have access to the information associated with the ad delivery such as which website or app the ad was delivered to, and the device-specific information listed below.

In order to display ads in our apps, we may utilize third-party software development kits (SDKs), which consists of software code provided by a third party and embedded into our apps. These SDKs may collect the following information from your device or use;

Device or mobile advertising identifiers (controlled by your mobile operating system) Internet Protocol (IP) Address, which may reveal your approximate geographic location as determined by your carrier or ISP. However, when using the VPN service, this may replace your actual location with an alternative geographic location.

Device-specific information such as make, model, OS version, language, time zone and other information.The name of the app or website serving the ad. As some of the ads may be personalized based on your mobile advertising identifier or IP address, you may see an AdChoices icon on an ad. You can click this icon to learn more about the ad network that provided the ad, its privacy policy, and your choices regarding opting out from any personalized advertising. If you opt out from personalized advertising, you may still see non-personalized ads. While we request you not to use ad blockers to prevent the display of ads because that is how we support our free services, our services are able to continue functioning if you do use ad blockers.

Your Choices and Rights

We strive to give you ways to update your information quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. If you are a resident of California, United States, you have the right to send us a written request regarding a list of Personal Information categories that we may have disclosed to third parties or to which we may have given to third parties, and the details of such third parties.

If you are a resident of the European Union, please note that the following rights specifically apply regarding your personal information: (1) Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information; (2) Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format; (3) Request rectification of your personal information that is in our control; (4) Request erasure of your personal information; (5) Object to the processing of personal information by us; (6) Request to restrict processing of your personal information by us; (7) Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Consent And Age Restrictions

We accept the usage of our website, apps, extensions and services by the users as an agreement of our Privacy Policy and Terms of Usage. The services provided by PureVPN are intended for people 18 years or older. Parents or legal guardians must inform PureVPN immediately about any unauthorized or underage use of our services.

Changes To This Privacy Policy

We may change this Privacy Policy from time to time.

update this Privacy Policy from time to time in accordance with this section for reasons such as changes in laws, industry standards, and business practices. We will post updates to this page and update the “Last updated” date above. If we make updates that materially alter your privacy rights, we will also provide you with advance notice, such as via email or through the services. If you disagree with such an update to this policy, you may cancel your services account. If you do not cancel your account before the date the update becomes effective, your continued use of our services will be subject to the updated Privacy Policy.

Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, we will provide additional notice via email. If you disagree with the changes to this Privacy Policy, please contact us at [email protected].